Question 1

I cannot climb stairs, do you have accessible treatment rooms?

Accepted Answer

If you are unable to safely go up and down stairs, please advise our staff at your earliest convenience and we can ensure you are booked in a treatment room on the ground level.

Question 2

How should I prepare for my gel manicure or pedicure appointment?

Accepted Answer

If you have existing gel polish on your nails, let us know so we can also account for the time needed to remove the existing gel before starting your service. Also note that French manicures or pedicures take a bit longer so make sure to book the appropriate service if you are looking for French nails.

Question 3

When can I book an appointment for a Brazilian wax?

Accepted Answer

When your hair is at least a quarter of an inch in length (approximately 3-4 weeks of regrowth), you can book.Please note that your menstrual cycle may decrease your pain tolerance. We therefore booking your Brazilian wax for the week after your period.We also recommend not engaging in sexual activity, not exfoliating the area, and not sunbathing or UV tanning for the first 24-48 hours after your appointment, so you should also look at your social calendar before booking to make the most of your vacations or nights out.

Question 4

I’ve never had an eyelash lift and tint. What do I need to know before my appointment?

Accepted Answer

Make sure to show up with a fresh face; this appointment requires you to have no makeup on at the time of your appointment and for the following 48 hours after your lift. You also cannot get your eyelashes wet for 48 hours. Be careful when washing your face for the two days following the appointment and plan your next trip to the pool accordingly.

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